Términos y condiciones Cancún City & Tours

INTRODUCTION.- Welcome to the “Trascendence Marketing SA de CV” website, collectively known as the “Cancun City & Tours”. Your use of this Site is expressly conditioned on your acceptance of these Terms and Conditions. By using this site, you agree to the Terms and Conditions. "Cancun City & Tours" reserves the right to add or modify the Terms and Conditions at any time. All the terms added or modified will take effect when they are updated. The continued use of this site even after the publication of the changes made to the Terms and Conditions will mean that you accept said changes.

DEFINITIONS.- For all purposes of the Terms and Conditions established herein, the following definitions shall be understood:

TRAVEL AGENCY.- That contracts and / or acts as an intermediary through its Hotel and Tour reservation services, for the benefit of a User-Tourist, with respect to the tourist services provided directly by the Provider.
(Tour Operator”). .- www.cancuncitytour.com” that acts as an intermediary, offering through the internet to the User-Tourist, the various tourist services that the Provider provides directly.
USER-TOURIST.- Person who travels temporarily and / or who uses the site www.cancuncitytour.com, in order to make use of the intermediation and with the ultimate aim of enjoying any of the tourist services provided directly by the Provider. (Tour operator").
SUPPLIER.- Natural or legal person that directly provides tourist services to the User-Tourist, contracted, reserved or acquired by the latter through intermediation.

STATEMENTS.-You declare under protest of telling the truth, appearing by your own and personal right and that you are a natural or legal person, of legal age, capable, and with sufficient means or with economic capacity to be bound under these Terms and Conditions, as well as with interest in acquiring the intermediation and reservation services that are specified here, and that for this it resorts to Cancún City Tour in order to act as a mere intermediary between you and the Providers that provide direct tourism services.

AGE AND RESPONSIBILITY.- You declare, regardless of your Country of origin, that you are of sufficient legal age to use this site and subscribe and be bound by these Terms and Conditions, as well as to be responsible for the legal obligations that bind you with any liability incurred by the use of this Site. You understand that you will be financially responsible for all the use that you make of this Site and those who use it using your information to access it.

INDUSTRIAL PROPERTY.- You acknowledge that the brand “Cancún City Tour” are registered trademarks for the exclusive use of Trascendence Marketing, SA De C.V. ”. And without limitation, other brands, logos, trade names, patents, utility models and business methods, client portfolio, that appear or function on this Site, constitute Industrial Property rights that are registered, are exclusive property. of Cancun City Tour, for this reason Cancun City Tour has the respective authorizations and / or license of use and therefore you cannot copy, reproduce, republish, upload, publish, modify, transmit or distribute said rights or the content of this Site, without having the prior written authorization of Cancún City Tour, except in cases where you download to view and print the material that is contained in this Site or download or print the material that is sent to you. your email from Cancun City Tour, in which situations, you can only use it for your personal use.

PRIVACY & SECURITY.- You represent that you have read the PRIVACY AND SECURITY POLICY of Cancun City & Tours, the terms incorporated in it, and you agree that the terms of such policy are reasonable. You consent to your personal information being used by Cancun City Tour and / or by its third party suppliers and distributors in accordance with the terms of the Cancun City & Tours Privacy Policy and for the purposes established therein.

Information collected


The personal information that you provide when booking with Cancun City & Tours and / or Trascendence Marketin S.A. de C.V .: name, surname, telephone number, address and email address. In some cases: credit card number, expiration date, cardholder name and billing address. This information is collected and saved when you choose to make a reservation by phone or online. You can choose not to provide us with the information, but it is extremely important that necessary as there is a minimum amount of information necessary to receive a quote, complete, modify, print or cancel your travel reservation.
Automatic Information: We collect and store non-personal information automatically each time you visit www.cancuncitytour.com; For example, the destination you have selected or how you use the site. This information is collected through cookies * and is used while you browse, complete a reservation and statistics that allow us to streamline the user experience. * Personal information is the information that identifies, or is used to contact the person limited to it; Including: first and / or last name, telephone numbers, address and email address. Your information is used to complete and process your reservation and generate internal usage statistics. It is also used if you choose to receive offers from Cancun City & Tours by email. You always have the option to stop receiving our offers at any time. We never share, sell or rent our clients' personal information with third parties or companies.

How we protect your information


Cancún City & Tours and / or Trascendence Marketing S.A. de C.V., have implemented a sophisticated security system to protect your information from unauthorized access. Our systems are configured with data encryption and code technology built to the highest industry standards. All data transmission from www.cancuncitytour.com sites is encrypted before sending, using SSL-3 technology.

Reservation policy


The rates listed on the website www.cancuncitytour.com They are valid on the date of the reservation request and are subject to change without prior notice. Posted rates are not guaranteed until payment is received. All reservations are subject to availability. Confirmation numbers will not be issued until payment has been received in full. When you make a reservation, you must provide your data within the payment platform, or through a written or verbal authorization to charge your credit card. By authorizing the charge, you acknowledge our reservation and payment policies, cancellation policies and the extent of liability. Changes to existing reservations are subject to availability and necessary rate adjustments. Print your reservation Boucher and present it when you signed up for the use of your reserved service.

Payment methods and security


1.- ONLINE CREDIT CARD PAYMENT and to provide you with greater security and confidence we use the services of the safest online financial transaction processing companies in the world and that are "Stripe or Paypal"
2.- PAYMENT WITH CREDIT CARD BY MEANS OF CHARGE ACCEPTANCE LETTER We would send you a credit card charge acceptance form, which you will have to fill out with your credit card information and sign it, to later send it scanned to your sales executive, along with a copy of the credit card for both sides and a copy of your official identification, the sending of this documentation is essential since with it we will make the process of charging your card with the bank.
3.- BANK TRANSFER OR DEPOSITS TO THE FOLLOWING ACCOUNTS: Deposits or bank transfers in Dollars from anywhere in the world

Interbank Clabe
002691084590054999 Dollars
002691700834406176 Mexican pesos
To name Trascendence Marketing SA de CV

Mexican federal law


Federal Law on Protection of Personal Data.
http://www.diputados.gob.mx/LeyesBiblio/pdf/LFPDPPP.pdf